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Our Pledge to You
Authentium is committed to engineering and marketing
state-of-the-art secure solutions which allow consumers to retain
complete control of their personal information at all times.
Authentium is currently working with major insurance companies to
create a system that would allow financial indemnity for consumers
should their information be used without their permission. To
that end, Authentium pledges that an individual's right to privacy
shall include:
Please
keep in mind that in any transaction or conversation with another
entity, the merchant or other party has an equal right to the
transaction's information as you. Although many transactions can
be conducted anonymously, your right to privacy does not extend to
controlling whatever data to which the other party has access,
unless all parties involved have previously established an
agreement about how the data can be used.
Our Commitment
At Authentium, we take your privacy very seriously – in
fact, we are building our name on it, from the top down. If you feel
that Authentium is not abiding by its posted privacy policy, you should
contact the company’s CEO, Michael Nugent, CEO of Authentium, at Unit
4/ Level 1, 38 - 40 Prospect St, Box Hill Victoria, 3128, telephone +61
3 9898 2500, email mnugent@authentium.com.au,
and insert “privacy violation” in the subject line.
Information
Collection and Use
Authentium is the
sole owner of the information collected on this site. We will not
sell, share, or rent this information to others in ways different
from what is disclosed in this statement. Authentium collects
information from its customers during the Secure Sign-up Process.
The information collected during sign-up is either published by
the consumer (using their public AVID) or encrypted using their
smart card or smart key. Information is also gathered at various
points on our website, but is used only for the stated purpose
(i.e. customer service, email response or request for information)
and is not shared with any third party, unless otherwise stated
(in some instances, you may request that your cable or phone
company be provided information to help solve a technical or
billing issue). Usage data is never shared with third parties,
except in aggregate form to determine your eligibility for certain
services offered by third parties.
Registration
In order to
utilize the Authentium Curtains Plus service, a user must first
complete a registration form. During registration a user is
required to provide information (such as name, address, and email
address). This information is used to create a validated consumer
profile. It is optional for the user to provide demographic
information (such as income level and gender), and unique
identifiers (such as social security number), but encouraged so
that users may provide this information on request to companies
wishing to purchase it, or offer incentives.
Sign-up
We request
information from consumers during your initial sign-up and during
sign-up for new services and/ore features, and at no other time.
During sign-up we request that you provide contact information
(like name and shipping address) and financial information (like
credit card number, expiration date), and that you segregate this
information into what you want published (i.e. age, ZIP), and what
you wish to remain encrypted and private (all other information).
You information will be used for billing purposes and to deliver
services, but WILL NOT be provided to anyone other than the
provider of these services. If we have trouble processing your
sign-up order, this contact information will be used to get in
touch with you.
Use of Cookies
A cookie is a
piece of data stored on the user’s hard drive containing
information about the user. Authentium does not use cookies.
Authentium allows consumers to control cookies.
Log Files
Apart from
aggregate site visit information (i.e. number of hits), we DO NOT
use IP addresses to to track user’s movement or gather
information. IP addresses are not linked to personally
identifiable information. We DO NOT aggregate data from
consumers who have not previously granted their permission.
Sharing of
Aggregate Information
Authentium
DOES aggregate information from our partner sites regarding the
number of consumers who navigate to our partner sites and sign up
for their services - this is necessary for us to be paid
commissions on these sales. This information is used solely to
determine aggregate commissions and is not linked to any personal
information that can identify any individual person. We use a
credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
We partner with
another party to provide specific transaction services. When the
user signs up for these services, we will securely share only that
information that is necessary for the third party to provide these
services, on the basis that the information is not shared with any
third party. All of these partner parties are not allowed to use
personally identifiable information except for the purpose of
providing these services.
Links
This web site
contains links to other sites. Please be aware that we are not
responsible for the privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to
read the privacy statements of each and every web site that
collects personally identifiable information. This privacy
statement applies solely to information collected by Authentium.
Security
Authentium takes every precaution to protect our
users’ information. When consumers submit sensitive information
via the website, their information is protected, both online and
off-line. When our registration/order form asks users to enter
sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected
with an encryption standard 2 to the power of 896 times better
than SSL – the technology used to secure internet transactions.
While we use RSA-based PKI encryption and other
forms of encryption to protect sensitive information online, we
also do everything in our power to protect user-information
off-line. All of our users’ public information, not just the
sensitive information mentioned above, is tamper-proof. Our users
private information is protected by their own unique 1024 bit
public key. ALL Authentium employees are kept up-to-date on our
security and privacy practices. Every quarter, as well as any
time new policies are added, our employees are notified and/or
reminded about the importance we place on privacy, and what they
can do to ensure our customers’ information is protected.
Finally, the servers that we store personally identifiable
information on are kept in a secure environment, behind a locked
cage.
If
you have any questions about the security of our website, or that of our
partners, we ask you to please send us an email at security@authentium.com.au
Supplementation of Information
In order for this website to properly fulfill its obligation to
our customers, it is necessary for us to validate and supplement
the information we receive with information from 3rd party
sources. For example, to determine if your proposed use of a
credit card is valid, we may use your name and address to request
a credit validation. Once we have determined your
credit-worthiness this document is destroyed.
Special Offers
At this time we do
not have promotional mailings like newsletters. However, if in
the future we do offer them, out of respect for the privacy of our
users we will present the option to OPT OUT and not receive these
types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and
service announcement updates. Members are not able to un-subscribe
from service announcements, which contain important information
about the service, though you can deactivate your account. We
communicate with the user to provide requested services and in
regards to issues relating to their account via email or phone.
Correcting/Updating Personal Information
All personal data
that is collected (with the exception of non-identifiable aggregate
usage data) can be viewed and modified by you at any time (you will need to be connected to the
Internet). If your profile information changes (such as your
zip code), or if you no longer desire our service, we will
correct, update or remove your data profile upon authenticated
request by you. This can be done by emailing our Customer Support.
Choice/Opt-out
Authentium users
are always notified when their information is being collected by
any outside parties. We do this so our users can make an informed
choice as to whether they should proceed with services that
require an outside party, or not.
Notification of Changes
If we decide to change our
privacy policy, we will post those changes on our Homepage so our
users are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it. If
at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users
will have a choice as to whether or not we use their information
in this different manner. However, if users have opted out of all
communication with the site, or deleted/deactivated their account,
then they will not be contacted, nor will their personal
information be used in this new manner. We will use information in
accordance with the privacy policy under which the information was
collected.
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